Support for Aerosoft One#

If you are experiencing problems with Aerosoft One, please visit our knowledge base at to look up instructions and FAQs for known issues.

If the problems encountered are not listed there, please email and include your ‘aerosoft-one.log’ file, which can be found on your system under C:\Users\{Username}\AppData\Roaming\Aerosoft One\logs.

Alternatively, you can refer to the above steps in your account view in Aerosoft One under the ‘Contact Support’ tab.